Returns & Exchanges

At Princess Highway, we want you to love your vintage-inspired pieces, but if something isn't quite right, we offer returns within 30 days of purchase for a refund or store credit. Please ensure all items are in their original condition with tags attached and have not been worn or washed.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place your garments in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.

3

Label and Post

Print your generated shipping label, attach it to the outside of your parcel, and drop it off at any authorized post office or collection point.

4

Receive Your Refund

Once our warehouse team receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing